Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If your purchase does not meet your expectations, you may request a return in accordance with the policy outlined below.

Return Request Period

Return requests must be submitted within 14 days from the date your order is delivered.

Return Conditions

To be eligible for a return, items must meet the following criteria:

Be unused and in their original condition.
Include all original packaging and accessories.
Have no damage resulting from improper handling.
Be returned in a condition suitable for inspection.

Returns that do not satisfy these conditions may be denied.

Items Not Eligible for Return

The following items cannot be returned:

Customized or personalized products.
Digital products and downloadable content.
Gift cards.
Clearance or final sale items.
Products that have been used, altered, or damaged after delivery.

Refund Processing

After we receive and inspect returned items, we will notify you of the approval status of your refund.

If approved, refunds will be processed back to the original payment method within 5-10 business days. The exact timing may vary depending on your payment provider and financial institution.

Order Issues

If you receive an item that is defective, damaged, missing, or incorrect, please retain the product and all original packaging until the issue has been resolved.

Return Shipping Responsibility

Customers are responsible for all return shipping costs unless the return results from an error on our part during fulfillment, or a confirmed issue with product quality.